Need someone to talk to? Our helpline is here for you: 313-GET-HOPE Helpline: 313-GET-HOPE

You're not alone. We're here to talk.

Call our helpline at 313-GET-HOPE. Anonymous, confidential, and always free.

Call 313-GET-HOPE How it works
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Someone to talk to, after hours.

Some moments arrive after everyone else has clocked out. Our helpline is here for exactly those hours, bridging the gap when traditional services are closed.

When you call, you reach a local responder who understands the culture and everyday realities you live. At its heart is peer support: someone who listens without judgment and meets you with compassion and shared understanding.

Every call is anonymous and confidential. You don't need to have it all figured out before you reach out. We're here to listen, and to help you find your next step.

100% Free Local Community-Based Responders Anonymous & Confidential Faith-informed Culturally sensitive Peer Support Available After Hours Local Resources
Clear about our role

What we're not, and what we can do.

Not a therapy line.

Our responders are here to provide a safe, confidential space to talk, receive support, and connect with helpful resources. For ongoing or clinical support, our professional therapy services are available separately.

Not a religious ruling service.

We don't issue religious rulings, but we respect your values and can help you think through questions with them in mind.

Not 24/7.

We're not available around the clock, but we're here during our operating hours to provide a listening ear, support, and guidance when you need it.

Not a crisis or emergency service.

We're here to listen and support, but we're not a replacement for emergency or crisis services. If you're in immediate danger or need urgent help, please contact your local emergency or crisis service.

Not a replacement for professional care.

We can be a first step, a source of support, and a bridge to other resources, but we're not a substitute for ongoing professional care when it's needed.

Not here to judge or tell you what to do.

You're in control of your conversation. We're here to listen, understand, and help you explore your options.

Hours & urgent help

When the helpline is open

Monday to Friday, 6 PM to 10 PM

Outside operating hours, please contact 1-866-NASEEHA.

In case of an emergency, contact 911 or go to your nearest emergency clinic.

Questions

Frequently asked questions.

Who can call?
Anyone looking for support can reach out, whether you're going through something yourself or supporting someone you care about. You don't need to be in crisis to call.
When should I call?
You don't need to wait until things reach a crisis point. You can call when you are:
  • Feeling overwhelmed
  • Feeling alone
  • Going through a difficult situation
  • Needing someone to listen
  • Supporting a friend or family member
  • Not knowing where to find local support
  • Needing help figuring out what to do next
Is this therapy?
This helpline is not meant to be a therapy service. For ongoing or clinical support, our professional therapy services are available separately.
Is this helpline confidential and anonymous?
Yes. What you share with a counsellor is treated with care and kept confidential. We value the trust you place in us and are committed to protecting your privacy throughout your support journey. The only exception is when there is a serious and immediate concern that you or someone else may be at risk of harm. In these circumstances, we may need to take steps to help keep everyone safe. Whenever possible, we will be transparent with you about these steps. You are also welcome to remain anonymous when using the helpline. You do not need to share personal information or identify yourself to receive support.
Do I have to be Muslim?
Everyone is welcome to call. We support everyone regardless of their background.
We're listening

Questions or feedback?

Have a question about the helpline or want to share your experience? We'd love to hear from you.